Is Customer Preference Still Important

In an era with unlimited communication at our fingertips, the number of people that businesses can reach has never been higher and this is true of the insurance sector. Over the last decade the use of virtual assistants has become roaringly popular in business. As stated by ProProfs Chat: It was estimated that by 2020, 85%…

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An Insurance Forecast: A Tech Takeover?

Is customer preference and convenience producing a movement in today’s insurance world toward the use of artificial intelligence? COVID-19 has certainty highlighted the advantage of utilizing Insurtech. Shifts in recent months to streamline the insurance industry have shown forecasts and data highlighting these benefits. Let’s take a look at some Insurtech trends that will be…

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