Human to Human Customer Service

We know that technology is here to stay and is constantly evolving. The outreach potential for businesses on social platforms is essentially limitless. Online automated services like direct marketing calls, filing for claims, and even establishing new policies are all available.  And that is a huge win for businesses because production rates increase dramatically. But…

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Is Customer Preference Still Important

In an era with unlimited communication at our fingertips, the number of people that businesses can reach has never been higher and this is true of the insurance sector. Over the last decade the use of virtual assistants has become roaringly popular in business. As stated by ProProfs Chat: It was estimated that by 2020, 85%…

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Details Differentiate

To prepare for a meeting with a client or an interview for that perfect next job, we spend a lot of time and resources on first impressions, interview prep, and even the outfit we choose to wear. But we don’t pay attention to much after that. However, what follows after first impressions, interviews, or outfit…

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Creative Holiday Ideas for Unprecedented Times

This year has been unprecedented in many ways, but as it comes to a close, this Holiday season’s restrictions are wringing the hearts of many families all over the world. Certain family traditions are being ignored as people worldwide try to limit contact with others, and many live with worry over COVID-19. Depending on where…

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Holiday Party Strategies During a Pandemic

The holiday season is swiftly approaching. Much like the rest of this unprecedented year, this year’s typical seasonal holiday parties will have to be different. Canceling Holiday celebrations would be very disappointing, particularly when you picture how isolating this year has already been for many people. But, keeping work parties safe should be a priority….

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Cyber Insurance Addresses Current Cyber Threats

In a world where headlines about Tech are splashed across the top of every business-related news source, cyber insurance has become a major line of coverage for many insurance carriers and their data security conscious clients.  As the pandemic continues to alter lives causing more people than ever to work from home and use mobile…

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An Insurance Forecast: A Tech Takeover?

Is customer preference and convenience producing a movement in today’s insurance world toward the use of artificial intelligence? COVID-19 has certainty highlighted the advantage of utilizing Insurtech. Shifts in recent months to streamline the insurance industry have shown forecasts and data highlighting these benefits. Let’s take a look at some Insurtech trends that will be…

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What Might Property and Casualty Insurance Look Like Post Covid-19?

As we look toward the future with Covid-19 we cannot say for certain what life will look like, but we can say that our lives will not look the same. There are no markets or businesses that have remained untouched by the virus, including insurance. It is no surprise that during difficult times, new paths…

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Business and Philosophy: Applying Principles of Stoicism in the Workplace

The ancient philosophy of Stoicism might not seem like the most relevant source of inspiration for the modern-day business arena. However, if we applied some of its key principles, how would our workspace look different? What sorts of changes might we expect in company cultures and atmospheres? How would it change the way we interact…

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